There's a problem with my order

If there is a problem with your order, you can contact us using one of the following methods.

 

Orders placed with reps

• Contact the QA Specialist listed on your order confirmation form.
• Please provide a description of the products received and the expected products from the order.
• The QA Specialist will work with your sales rep to correct the order/shipment.

Orders placed online

• Click the "Returns" button shown on your online order confirmation or emailed receipt.
• Fill out the Return Form, providing a description of the products received and the expected product from the order.
• Indicate whether you'd like to initiate a return or a product replacement.
• Our QA/Sales teams will contact you to make appropriate arrangements for your order.